1 reviews | Active since Nov 2015
BAD NETWORK RECEPTION
Reference: ********** NF the matter was resolved timeously. I was advised that FNB connect is using two networks which is CELL-C and VODACOM and all along my phone was roaming from Cell-C network, I was assisted to set my phone to roam from VODACOM network and after that my phone is roaming from VODACOM and the network signal on my phone is good/strong and I am not experiencing the problem anymore.
Hello #78Tumiso
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello #78Tumiso
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)