1 reviews | Active since Nov 2015
BAD NETWORK RECEPTION
Many people who calls me are complaining for not reaching me even when the phone wasn't switched off, I really don't like to switching my phone off. Voicemail have increased, sometimes calls don't wanna go out and i sometimes get forced to use my secondary sim card for making calls. SMS arrive a day later. My phone is using two sms card and only FNB connect shows the weak network signal. I don't trust this network at all. When I have to make a call I often ask myself if the call will go out. I am asking FNB to cancell the contract and allow me to go back to the network I was using. This is not the first time I report this and FNB has never come back to me if this matter is not resolved to my expectations I will report this matter to ICASA to seek clarity. FNB stop this, I paying this contract R399.00 every month, please stop this panicking on me!!!
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
