tK
tessa K
1 reviews | Active since Jul 2014
03 May 2019, 14:58
Bad nd ****** with FNB
My account has been on hold for more than 4 years and i have been doing follow up on it nd looking for Constant Mart *********ed my name that i can't open any account with any bank nd still not avail the people i have been calling to assist are also failing this is tiring big time nd poor ****** service coz i believe if i was the white person all this **** wont happen my account could have been resolved by now
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 May 2019, 16:28Good day Tessa,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 May 2019, 16:28
Official
Good day Tessa,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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