GY
George Y

1 reviews | Active since Jun 2012

10 Sept 2019, 09:28

Bad n *****ed business practices

This **** bank charge / pernalises people when they change debit order date, of which this is not stipulated on the initial contract and one doesn't default from agreed terms of contract nor repayment periods for that matter. Also when you want to settle they penalize you so much that the settlement amount is the same as balance of the whole term.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Sept 2019, 10:36
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** . 

Regards

 Complaints Resolution