BAD MISLEADING FORCING BANK WITH BAD CHARGES

I WANT MY REFUND OF 110R AND MY WIFE WANTS HERS WE BOTH CLEARLY CHANGED OUR ACCOUNTS TO A DEBIT FROM CHEQUE AFTER EVEN BEEN **** TO BY THE PRIVATE BANKER TINA GOVENDER THAT 110R WAS THE CHEAPEST ACCOUNT FOR US NOW WE WENT TO CHANGE IT ON SATURDAY AT PHOENIX PLAZA TO THE 5R A MONTH DEBIT ACCOUNT AND WAS TOLD WITHIN 48HRS WE WOULD BE GIVEN OUR DEBIT ACCOUBNT YET WE CHARGED 110 AGAIN AFTER PAYING OVER 180R IN BANK CHARGES JUST ON THE 31ST ......... CONTACT ME NOW SOMEONE ***