BAD IN RESOLVING ***** CASE

I reported a ***** case 16th of April 2024. Nothing yet from FNB ***. I TRULY think your service is pathetic, time to change to a new bank. 2 Months ago you Said between 7-30 days. Melusi Mtshali was to go person. He asked me to send the slip to him of purchase please wake up the people to the money out of my account and I do not know who they are. You quick to charge interest I think I also need interest on this ***** case!!!