DU
Debbie U
1 reviews | Active since Feb 2013
24 Jun 2019, 12:03
Bad Hotline Service
I have been trying to get my mom's credit card activated via the hotline. The first time they hung up on me by accident after I had been on hold for ages. The second time the phone glitched after my mom put in some of her details. The service is terrible. My mom has emphysema and cannot go into the bank to activate her card. This is our only option. I will keep trying but I would advise people that the hotline has terrible service.
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FNB (First National Bank)'s replyOfficial
24 Jun 2019, 16:10 Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply24 Jun 2019, 16:10
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. Kind Regards, Hello Peter Complaints Team *** (option one)