PR
Pierre R
1 reviews | Active since Apr 2019
23 Apr 2019, 10:08
Bad Forex services
The forex department’s service is unacceptable.
1) I have been trying to activate my Multi currency Cashpassport to my online banking, there is always excuses. 2) I must email them every week to upload funds, then only to wait for a long period of time to only receive the funds. This is my money why must I be so dependent on one department. 3) I have been placed on hold for more than an hour, for multiple times?
Please make sure that you never use FNB forex services!
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FNB (First National Bank)'s replyOfficial
23 Apr 2019, 11:01Good Day Pierre Rautenbach
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply23 Apr 2019, 11:01
Official
Good Day Pierre Rautenbach
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***