EH
Erich H
1 reviews | Active since Dec 2015
07 Jun 2019, 10:16
Bad FNB service they can NOT HELP YOU
There should not even have one star, I lodged a query on Monday 03/06/2019 and have still not received a response from FNB I had to phone them again to day and when a private client service operator answered said she will have to get one of her team leaders to call me back still waiting 2,5Hrs for the return call.
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Jun 2019, 08:31Good day Erich,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply08 Jun 2019, 08:31
Official
Good day Erich,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***