TS
Thomas S

1 reviews | Active since Jan 2012

13 Jun 2018, 12:29

Bad fnb service

Why must I receive threatening sms's about legal action for my overdrawn account when fnb doesn't have the audacity or deceny to call me and find out the why and how!! What kind of a bank are you?!?!? And to make it worse, its not the end of the month either, how must one fixed it then?!??

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2018, 12:54
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)