Bad FNB loan services

<p>I'm trying to settle my student loan of over R26000.00 to finally be rid of that extra payment each month.</p> <p>I tried phoning but I could only start typing in options after 35 seconds af advertising material and sugestions. When I finally reached the operator section I waited for more than 10minutes and finally decided to try again in a few minutes.</p> <p>Once again, I wait for the 35 second period before I could start typing in options, and again waited for over 8 minutes to speak to a operator. I still couldn't be assisted and get my loan settled.</p> <p>I'm very upset with the service and seems as if there are always problems as soon as I try to accomplish the easiest of tasks when dealing with FNB.</p> <p> </p>