BAD FNB Fulfillment of order

I ordered a device from FNB last week, xext thing a company called Digital Planet sent sms to confim delivery address,Digital Planet told me that upon delivery I should open the box and check if its the product I ordered, and if it is not, I should not accept it. Abt 2 days later, I get an sms to say delivery will be made, around 9 the RAM gets here and driver has the package. He says I need to sign before he gives me the package, I explain to the him that I should at least open and see if its really what I ordered as was instructed by Dig Planet. He resused and then called his boss, I explained to his boss what Digital Planet said, and he tells me the same story of the driver. So I refused and insisted we call Dig Planet to get the two stories in sync, as I was trying to call Digital planet, the driver just decided to leave with the package. I tell him to wait and let me call first but he refused - such bad attitude. <br> So I called digital planet and explained the situation and they told me they will send driver back, I waited toll 5 at my office, at 5 RAM calls and says they cant deliver today. so I canceled the order. Bad attitude, I called DP many times but they coundt help.