WS
Wynand S
1 reviews | Active since Sept 2011
25 Jul 2019, 09:12
Bad First Impressions
Moved to FNB and seems to be a mistake. My acc. has been on hold for three days due to outstanding documents which I've sent them and confirmed receipt.
Not one person is coming back to me regarding this. I've been talking to everyone in FNB except the CEO and still nothing.
My credit card has not been send nor has anyone made contact regarding this but is linked to my profile.
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Replies (1)
FNB (First National Bank)'s replyOfficial
25 Jul 2019, 11:33Good day Wynand,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply25 Jul 2019, 11:33
Official
Good day Wynand,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***