Bad feedback and response from fnb

Item: FNB (First National Bank)
Rating: 2
Author: Thomas S

Onceagain fnb doesn't surprise me in bad service and bad info. For the second time that I increase my credit card limit I once again must suffer the same bad service as the first time. I even emailed the requested documents twice where no one else or the system can find it. Now I must email more documents?!?!? So what now?

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

11 Nov 2015, 15:41

Hello orosjopie,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 810540.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Nov 2015, 15:41

Official