Bad experience with FNB Bank

<p>I bought a phone from them, then I was told to port my number into their network since then I am unable to recieve OTP from the bank since then , however I do recieve corespondednces (sms) from any where else other than them.</p> <p>I was told to contact my previous cell provider, i dont not believe that this is correct. The issue was raised with FNB on the 29/05/2017 up to date I have not recieved any feed back.</p> <p>My banking is now stand still. You dont expect this kind of service from the biggest bank like them.</p> <p>I am sure my query is as crucial therfore derseves the high level of attandence. After all "How can you help me"</p> <p>In my case you have failed to live up to your slogan.</p> <p>I have used the same phone to contact FNB since the 29/05. 30/05, 02/06 and 07/06. Today I am told that they can not see any problem from thier side. This is rediculous. </p> <p> </p> <p>Regards</p> <p> </p> <p>Fustrated Customer</p>