ZN
Zanele N
1 reviews | Active since Jul 2024
14 Aug 2025, 11:11
Bad experience
I had a very Bad experience ever with First National Bank
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Replies (2)0
Replies (2)ZN
Zanele N's updateReviewer Update
14 Aug 2025, 11:21I'm writing to express my extreme frustration and disappointment with the handling of my ***** case, which I reported on July 1st. It's now August 14th and despite numerous expectations of prompt communication, I've received ZERO update or feedback on the status of my case.
When I called to inquire about the progress, I was shocked to be told that I wouldn't be getting my money back without any clear explanation of the investigations findings. This lack of transparency and accountability is concerning. 😡😡
Given this experience, I have to wonder if my money is truly safe with FNB. I am seriously considering switching to a bank that prioritises customer protection and communication.
When I called to inquire about the progress, I was shocked to be told that I wouldn't be getting my money back without any clear explanation of the investigations findings. This lack of transparency and accountability is concerning. 😡😡
Given this experience, I have to wonder if my money is truly safe with FNB. I am seriously considering switching to a bank that prioritises customer protection and communication.
ZN
Zanele N's update14 Aug 2025, 11:21
Reviewer Update
I'm writing to express my extreme frustration and disappointment with the handling of my ***** case, which I reported on July 1st. It's now August 14th and despite numerous expectations of prompt communication, I've received ZERO update or feedback on the status of my case.
When I called to inquire about the progress, I was shocked to be told that I wouldn't be getting my money back without any clear explanation of the investigations findings. This lack of transparency and accountability is concerning. 😡😡
Given this experience, I have to wonder if my money is truly safe with FNB. I am seriously considering switching to a bank that prioritises customer protection and communication.
When I called to inquire about the progress, I was shocked to be told that I wouldn't be getting my money back without any clear explanation of the investigations findings. This lack of transparency and accountability is concerning. 😡😡
Given this experience, I have to wonder if my money is truly safe with FNB. I am seriously considering switching to a bank that prioritises customer protection and communication.
ZN
Zanele N's updateReviewer Update
14 Aug 2025, 17:10I don't want your apologies, I want my money. I trusted FNB with my money now I get this. NO NO NO
ZN
Zanele N's update14 Aug 2025, 17:10
Reviewer Update
I don't want your apologies, I want my money. I trusted FNB with my money now I get this. NO NO NO