1 reviews | Active since Aug 2016
Bad experience
I was depositing money for my little sister’s rent,whilst busy,after the funds were in the ATM,the ATM just decided to be “OUT OF SERVICE” mind you that was for her rent were she’s staying,the landlord said if this isn’t resolved today she must leave the place,like is this how inconveniencing FNB is,one has to struggle because of your actions? Now I’m being told that they can only resolve the issue after 48 hours? So were should my little sister go?
Good Day Kabelo Mathosa,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Kabelo Mathosa,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***