TS
Thandolwethu S

1 reviews | Active since Apr 2018

03 May 2018, 09:36

Bad experience

I am so disappointed in FNB. I had a loan with them. I have fully settled the loan,but they are still debting money from my account. I have been in and out of FNB branches no ine can seem to me help me. What do I do.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2018, 10:48
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***