1 reviews | Active since Mar 2014
Bad, disgusting and pathetic attitude
Security officer stationed at the fnb Theku Plaza has such a pathetic attitude on customers who are unable to use the ATM or need assistance of using it....His attitude sucks,on sartaday the 09 DEC 2017 he kept on showing bad manners to a pensioner who needed his help an when I tried to intervene as I was behind the pensioner he also was very rude to me I even called the manager Nhlanhla Msibi to come an assist. Can the FNB at Theku plaza remove this security guy as he can't be of any assistance to customers who need his help as its normal to call upon a Security officer when one needs help when using the ATM. My details are Mandla Thusi Contact: ********** / **********
Hello
Mthusi,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello
Mthusi,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)