Bad developments

<p>Hello</p> <p> </p> <p>I am writing this letter with utmost frustration towards Fnb and their constant developments or system upgrades. </p> <p> </p> <p>I am a Forex trader and make a living through trading </p> <p> </p> <p>Recently a friend of mine borrowed me some funds to help me boost my account and make more profits</p> <p> </p> <p>I went on to make a deposit into my trading account but it was declined</p> <p>I asked my broker what the issue is and they said its my bank</p> <p> </p> <p>I didn't hesitate to contact Fnb at Canal Walk in Caoe Town and was very displeased with the way in which they were unable to assist because nobody, including their online support was able to locate the fault. My account and card were both fine as they had made mention and my international daily limit is way above the amount which I wanted to transact with </p> <p> </p> <p>I had even resorted to reducing my deposit but still could not accomplish this </p> <p> </p> <p>I went to a branch again in Bloemfontein where I met a young lady by the name of Mpho who took her time to assist. We made three calls, all to different departments but only one of the calls beared some fruit, not pleasent though but someone knew what the issue was. </p> <p> </p> <p>Fnb apparently has a Third party payment issue which they also stated that their online third party payments support had notified the debit and cheque card departments of this issue. </p> <p>But why were we not told as clients???</p> <p> </p> <p>I continued to feel as though I was in the wrong for days and while days went by I was not making any profit and eventually when I was able to make a deposit, four days had gone by and I was now in a state of panic as I could not meet my weekly targetand am sitting with a debt which was meant to be paid up by the end of the week on 4th Nov. </p> <p> </p> <p>I then tried to recover some of the lost time but because of the pressure I made a few losses. </p> <p> </p> <p>I am still trying to fund my account and as I tyoe this, I was declined again but have sufficient funds. My broker is trusted and its not the first time that I make a deposit to them using this account. </p> <p>I confirmed the transactions through an sms sent by Fnb as well as via the automated voice call but still nothing. Up until now I still have not received any notification stating that Fnb is experiencing difficulties with third party payments and cannot further fund my account to at least recover the losses. </p> <p> </p> <p>I feel let down and suicidal because I owe a friend tons of money which I could have made ten times the profits had everything gone smoothly. I teach peopoe how to trade and also send them market signals and guide them towards making profit but I myself have not been able to make the profits because of not being able to fund my account </p> <p>Mpho was very helpful and saw my frustration as the people whom I assist with trading made profits whilst I was with her and I showed her the whatsapp texts to make it easier for her to understand why I was stressed </p> <p>I am emotionally distressed and financially dented and so wish for FNB to incentivise me for the time and energy lost while trying to rewoove a matter which was not my issue to begin with </p> <p>Someone please help me resolve this and be reimbursed on the lost time and possible earnings which I also lost out on. </p> <p> </p> <p>Regards </p> <p>Gregory</p>