PE
Pearl E
1 reviews | Active since May 2016
11 Oct 2021, 12:41
Bad Delivery for Cards
Wow! Hugely disappointing
I decided to change to FNB as where I work they prefer FNB and I always contemplated changing to FNB. I ordered my card online, they said it would arrive the next day and I booked a time. No communication and only a day after to reschedule
I then rescheduled to today at 10am. They called and said the package will now arrive at 11-which didn’t arrived, I then had to follow up at 12 and still nothing… I’m in a call centre so I can’t just step
This is bad service, I’m strongly considering not changing banks. I was so so adamant not to change banks but now I’m definitely reconsidering
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Replies (1)PE
Pearl E's updateReviewer Update
11 Oct 2021, 13:48So will I or will I not get the card today?
If you’re not delivering today you can just cancel the card. I’ll change to an alternative bank. I had to switch lunch and be on standby so I can step out whenever you call. It’s now almost 2pm and no feedback
Hugely disappointing
If you’re not delivering today you can just cancel the card. I’ll change to an alternative bank. I had to switch lunch and be on standby so I can step out whenever you call. It’s now almost 2pm and no feedback
Hugely disappointing
PE
Pearl E's update11 Oct 2021, 13:48
Reviewer Update
So will I or will I not get the card today?
If you’re not delivering today you can just cancel the card. I’ll change to an alternative bank. I had to switch lunch and be on standby so I can step out whenever you call. It’s now almost 2pm and no feedback
Hugely disappointing
If you’re not delivering today you can just cancel the card. I’ll change to an alternative bank. I had to switch lunch and be on standby so I can step out whenever you call. It’s now almost 2pm and no feedback
Hugely disappointing