RG
Richard G

1 reviews | Active since Mar 2017

09 Mar 2018, 11:44

Bad customer treatment

just had money deducted from my account without my consent. seems FNB can do whatever they like with my account and I am powerless to stop it. FNB just lost another long term customer.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2018, 13:38
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)