LK
Lebohang K
1 reviews | Active since Jan 2019
07 Jan 2019, 11:17
Bad customer services
I ordered Fnb cheque card 1st week of december 2018 and was promised it will be delivered through DSV Couriers. DSV drivers (Sicelo and Lebza Lekopa) turn back with my card twice because they can't find the address after calling that they are on the way. He didn't bother to call again if he was lost. Lebza Lekopa just called once and I was busy on another call. I called him back immediately(6 minutes after) but said he turned back because I didn't answer. The whole I still haven't received my card.
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FNB (First National Bank)'s replyOfficial
08 Jan 2019, 10:07 Good Day LebohangThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply08 Jan 2019, 10:07
Official
Good Day LebohangThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***