AN
Angie N

1 reviews | Active since Nov 2016

17 Nov 2016, 12:47

Bad customer service no response at all

<p>I had a very bad expirience with one of the fnb consultants by the name of Claudine Brown, after 2 weeks i have not received any response regarding my email, can someone from FNB contact me regarding this query, alternatively im taking my business to another institution where customer service is valued.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Nov 2016, 13:45
Official

Good Day

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)