BAD CUSTOMER SERVICE/LIES

Last week Wednesday(30-09-2015) I realized that the money was allocated to the wrong account i called FNB and the consultant whom i spoke to told me he has escalated the matter and i will get a response the following day<br> <br> On Thursday i took my time and called them again never in my life have i been treated like trash i was sent from one consultant to another no consultant was willing to assist me i was on the line for 35 minutes with NO HELP,On Thursday i sent a mail complaining about the treatment i received from them got a response mail saying one of their consultant will call me within 24 hours and till today I'm still waiting.Gosh they see nothing but a fool and a thing they can lie to,Friday i called them again spoke to a consultant who promised to give a me a call today again NO PHONE CALL i know i sound stupid hence I'm being treated like one but I've never in my life being played a fool like this and felt so small and received such horrible service my days with them are numbered i mean why bank with a bank that can't help you see you as an idiot call centre staff treats me like joke and they way i feel I'm seriously considering my account with you <br> <br> YOUR SERVICE IS 0