BAD CUSTOMER SERVICE I RECEIVED FROM MPHO AND FNB

Item: FNB (First National Bank)
Rating: 2
Author: VICTOR M

GOT SMS ON 12 JAN 2015 SAYING MY CARD WAS USED TO WITHDRAW TWO TRANSECTIONS I CALLED FNB AND I WAS TOLD THAT THERE IS NOTHING THAT SHOWES WHERE AS MY MONEY IS NO LONGER IN MY ACCOUNT AND I GOT A **** SERVICE FROM THEIR CONSULTANT, GUESS ONE MUST SWITCH THE BANKS !

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Replies (1)

FNB (First National Bank)'s replyOfficial

20 Jan 2016, 12:30

Hello MRMANTHATA,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 851775.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply20 Jan 2016, 12:30

Official