cC
claasl C
1 reviews | Active since May 2016
08 Jan 2019, 15:36
Bad Customer Service from Lebohang Maupa
Tuesday, 08 January, 2019
Good day
Just had a call ********** 13.32 from Lebohang Maupa, who made me out as a ****, denning that she sent the email below.
Please advise
-----Original Message----- From: Sales and Service Contact Centre ********** Sent: 04 January, 2019 5:00 PM To: Claassen, Lourens <******> Subject: ********** F
Good Day Mr. Classen,
Thank you for your correspondence.
We acknowledge receipt of your complaint. Kindly be advised that we are unable to get hold of you telephonically to assist with your complaint ref: ********** F Please note the unauthorized debit order has been reversed.
Kind regards Lebohang Maupa SSCC Service Recovery
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Jan 2019, 09:03Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply09 Jan 2019, 09:03
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***