Bad customer service from FNB Chris Hani Crossing Vosloorus

FNB Chris Hani in East Rand Vosloorus has got to be the worst FNB branch. If it's not making us clients spend over an hour in ques, it's them getting the work incorrect. I'm inconvenienced by their incompetence. I went in the branch to get a Late estate account opened however they opened the account incorrectly according to SARS it's invalid! The bank clerk who opened the account mentioned she had never done this before, now I'm running around and delayed because of incompetence.