Bad customer service from Danny & Floor Manager
Die bedrag van R*** is inbetaal in my ***X Bank rekening.
Ek benodig die volgende vanaf FNB:
• ‘n Staat dat my rekening by FNB ‘n ZERO balans toon; • ‘n Amptelike brief wat aandui dat ek geen gelde aan FNB verskuldig is nie en dat die kaart gesluit is.
Dit is net opmerklik dat FNB nie eers ‘n poging aanwend om my as kliënt te behou nie, nog minder behoorlike terugvoer verskaf oor die onprofessionele dienslewering van die tak in Brooklyn en in spesifiek die bestuurder van die tak en die vloerbestuurder. As gevolg van die dienslewering het FNB ‘n kliënt verloor.
Voorsien asseblief die dokumentasie soos versoek.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
27 Feb 2019, 10:41Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply27 Feb 2019, 10:41
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
