Bad Customer Service- CIPCREG@FNB

<p>I am so frustrated and angry right now. I registered a Business online with FNB. I never received an email from them giving me instructions on what I needed to do. I then deciced that i would do my own follow up, after being bounced around I eventually got assisted. I was given an email address and asked to send through my proof of payment, residence and ID's. I sent my email on the 12th of April. <br />Today, I decided to follow up wit them again. ********** and I was assisted by Phumzile. Who answered the phone and immediately told me to hold. For what, i didnt know because she didnt have my reference number or any details from me. She eventually assisted me but kept putting me on hold, Told me i needed to send the same stuff i had sent, told her i have. She checked and told me she has sent the documents. When i wanted to ask more questions, like to who, and had i not phoned my query was going to remain open, but she decided to drop the phone. Then i phoned again, and i spoke to Jennifer. Service got worse. I gave Jennifer my reference number, and she told me she could not find my details, i told her its the same reference number i used a few minutes ago. She then asked me to hold, and kept me on hold for more than 15mins until I decided to drop. <br /><br />Can someone at FNB phone me back. ********** </p>