Bad customer service

It’s been almost 3 months since I am waiting for my credit card. But this is not even the complaint today. I called about 2 weeks back to speak about my business account and get a card. I was told someone would contact me regarding this but I am still waiting. I am not sure what’s happening with fnb but customer service is dreadful. I don’t even think I want my business account to be with them anymore because they can’t even respond to someone or contact them back. It’s repulsive if you ask me.