Bad customer service, bad attitude, ***********

FNB ! You are the worst bank I have ever had to deal with. I have been trying to call your platinum 24/7 line and I have now been cut off 6 TIMES !!! Disgusting service for your so called VIP clients. I went into your clearwater branch and upgraded my account. No only was she ***********, but only upgraded my cheque card and not my credit card. So I have a platinum CQ Card and a gold CC card. PLUS I had to pick this up , they could not even deliver this to me. FALSE FALSE advertising. To put the cherry on the cake, used the slow lounge for 20 min this weekend, and they had the cheek to charge me R250 !<br> NEW CLIENTS BEWARE..... <br> Please have a representative call me back, as I have wasted enough time to call you, just to be cut off 6 times!