Bad Customer Service @FNB

I am now frustrated with the FNB branch in Danielskuil. I have been at the bank since 9am just to get a simple proof of deposit that I made yesterday at the ATM and did not get a receipt as they were out of paper.

I have given all relevant information regarding the deposit and i am yet to be assisted at 10:41am now.

The bank is and has been relatively empty since i got here but i am just exposed to the covid threat the longer i am in this public space without being assisted at all.

The staff have since given the manager the information they asked for but i seem to be less important that whatever they may be busy with.

At Nedbank even the cashier could help me with this simple request. I feel dejected and disapoint at the service.

People need to be taught service s****s and principals, how can you attract clients when face contact is not respected as all ealk-ins are possible clients.