BAD CUSTOMER SERVICE

Good Day

I had a very bad experience today I have downloaded the app in the morning and register your App sucks it doesn't work always when I try to put or reset my password it doesn't work I phoned FNB Call centre for the help The phone was picked up by BUSANI ,the guy was so impatient he couldn't even help me I've been using my number since ive started using FNB, then today he tell me he can't help me i need to to an ATM to change my cell number what irritates me in the morning when i call they told me i need to activate my online in the ATM of which i went there and activated if my number was wrong it should have not clocked on my phone worse he couldn't even help me with my app he told me i must use the PC what if i didn't have my PC around me Please guys we need people who knows customer service not Impatient guys who doesn't know how deal with the customer still my App is not working either my internet baking can someone who have customer service help me

My numbers *** My name is Lerato Soko