BM
Brie M

1 reviews | Active since Feb 2015

03 Aug 2023, 12:04

Bad customer Service

*********** customer service. Complaints Department, Digital and Debit order desk. Complaints *** 2 months ago still not resolved. Debit order cancellation, dispute, stop not winning on the App but can only be assisted if I pay R47 direct with FNB. Cancelled my service with the provider but the incompetence of them as well debit order still not cancelled hence requested cancellation. In June cancelled on the App but it went off again, tried to dispute and cancel still the same issue I couldn't. Spoke to different customer service agents but I was being transferred to pillar to post all the way, at times I ended up being on the first department I was on. I need all my queries resolved FNB. 32-day acc not even possible to trf funds. Spoke to these Agents asking for assistance - Danielle Debit order Desk - Matome Digital - Mikateko Debit Order Desk. All it's not their expertise. I need an expert to call me, not to be trf left right center.

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