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maphindys M
1 reviews | Active since Jun 2016
26 Sept 2019, 13:34
Bad customer service
I contacted the FNB contact centre today and the gentleman I spoke to was so rude and unprofessional at all.He refused to give me his name and hung up the phone after I had waited for 13 minutes on the line .The most appalling service I've ever received from a bank in my life .I have a good mind of even closing my bank accounts with them so disappointed
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Sept 2019, 15:18Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Sept 2019, 15:18
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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