kY
kedibone Y
1 reviews | Active since Jul 2015
04 Nov 2015, 11:36
Bad customer service
Firstly they call me to say my card had been cancelled after they received my card they send me to a wrong branch whereas that branch is close...I'm actually fedup with their service they dnt actually care about their customers
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Nov 2015, 11:46Hello kedie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 805348.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 805348.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Nov 2015, 11:46
Official
Hello kedie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 805348.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 805348.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)