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celloadriaan C
1 reviews | Active since Nov 2016
08 May 2025, 12:17
Bad customer service
I transferred money on 26th April 2025 to a friend of mine who has Standard Bank account. Up until now the money still does not reflect. It's not the first time that I transferred money to that account. I reported the matter on the Banking App on the 2nd of May 2025. I also got an email on the 5th of May 2025 that someone was going to contact me within 24 to 48 hours. Still no one called me. I decided to call again today the agent said she have reported the problem. I don't know if they will call me back.
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celloadriaan C's updateReviewer Update
08 May 2025, 19:09Good day once again.
It's really bad service to put a review on this platform. I reported this issue on the 2nd of May 2025 and after reporting it on this platform i got a message on my banking app to say it is going to take another 5 working days to be resolved. I will go to the bank tomorrow and will tell them at FNB that I will have to change my bank account for my monthly salary to be paid into. I will never ever advise anyone to to business with FNB
It's really bad service to put a review on this platform. I reported this issue on the 2nd of May 2025 and after reporting it on this platform i got a message on my banking app to say it is going to take another 5 working days to be resolved. I will go to the bank tomorrow and will tell them at FNB that I will have to change my bank account for my monthly salary to be paid into. I will never ever advise anyone to to business with FNB
cC
celloadriaan C's update08 May 2025, 19:09
Reviewer Update
Good day once again.
It's really bad service to put a review on this platform. I reported this issue on the 2nd of May 2025 and after reporting it on this platform i got a message on my banking app to say it is going to take another 5 working days to be resolved. I will go to the bank tomorrow and will tell them at FNB that I will have to change my bank account for my monthly salary to be paid into. I will never ever advise anyone to to business with FNB
It's really bad service to put a review on this platform. I reported this issue on the 2nd of May 2025 and after reporting it on this platform i got a message on my banking app to say it is going to take another 5 working days to be resolved. I will go to the bank tomorrow and will tell them at FNB that I will have to change my bank account for my monthly salary to be paid into. I will never ever advise anyone to to business with FNB