KK
Khayakazi.deleki Khayakazi.deleki

1 reviews | Active since Jan 2012

02 Sept 2019, 13:47

Bad customer service

So dissappointed wuth rhe service at the airport branch.inly two consultants.rhe guy qho is a floor walker cant help.while he is doing nithinf.i have ro que for a bank stamp.how said.i even asked to sign in on internet banking so that he can verify my details.ge said know i need to ******nb is becoming simething else.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Sept 2019, 14:31
Official
Good day Khayakazi, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

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