GM
Godfrey M

1 reviews | Active since Nov 2011

16 Mar 2019, 09:50

Bad Customer Service

I took a personal loan with FNB in 2015 over a period of 5 years. I have now settled it. I have requested my proof of paid up letter. I'm told I must wait for 45 days to get it. This is unacceptable n so unprofessional! I have never heard it.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Mar 2019, 13:14
Official
Good Day Cyprian Godfrey
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***