NP
Nhlohli P

1 reviews | Active since Nov 2017

12 Jan 2019, 12:29

Bad customer service

FNB Sunward branch has the worst customer service. The trainee at the door doesn't greet and acknowledge customers, send me to absa because they supposedly don't have banking bags...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2019, 12:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.

RegardsHello Peter Complaints Team*** (option one)