Bad Customer Service
Hi, I've been trying to reverse a debit card transaction that charged my account twice for the same thing. I send a completed form 3 weeks ago and I got no feedback and I eventually called yesterday and I got a hold of someone who put me on hold for a whole hour. Can someone help me sold this issue please.
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FNB (First National Bank)'s replyOfficial
22 Nov 2018, 14:34Good day Richard,
Thank you for taking my call earlier.
As per our telephonic conversation, you had mentioned that the matter had been resolved and that all is in order. Please note the complaint had been closed on our end.
I do apologise for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
As per our telephonic conversation, you had mentioned that the matter had been resolved and that all is in order. Please note the complaint had been closed on our end.
I do apologise for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply22 Nov 2018, 14:34
Official
Good day Richard,
Thank you for taking my call earlier.
As per our telephonic conversation, you had mentioned that the matter had been resolved and that all is in order. Please note the complaint had been closed on our end.
I do apologise for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
As per our telephonic conversation, you had mentioned that the matter had been resolved and that all is in order. Please note the complaint had been closed on our end.
I do apologise for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)