1 reviews | Active since Apr 2011
Bad customer service
I opened an account on the 31/07/2018 at FNB maponya mall. I just received an SMS to notify me that I opened a 32day notice account however the consultant who was assisting me did not mention that, the only thing he mentioned was the funeral cover and life cover I am sure he gets commission from selling that hence it was mentioned.
Good Day Zodwa,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Zodwa,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***