Bad customer service

I was at fnb Alex Junction yesterday as it's convenient as I work at Pick n Pay.. Yesterday I went there for the third time now asking for the white bank bags as we use them at our store for change.. The service i got from the branch manager I assume as she didn't even have a name tag was Appling..

The teller called the manager to assist me who then told me that they don't make bags and they use money to order those bags mind you we bank with them and I was told this as i enquired it was my third time and every time m there the response is always the same*We waiting for our order* So as a client a wanted clarification from the manager and oh boy did I get it!

M not a very unhappy client as we speak. Fèel very disrespected by the manager and she didn't even have any remorse instead also told me by asking for those bags m wasting her time as she was very buzy with more important things than to attend to me..

I also tried calling the bank and was put on hold for a very long time.. I honestly don't know what this means for us as clients at banks if we get such service from managers, the people we trust to be the final step in any problem we may have.. M not at all happy.

Now as a client m demanding those bags and she l have to find a way of making them so m happy.

Ntsiuoa Mahasela ********** 755