1 reviews | Active since Mar 2018
Bad Customer service
I am really dissapointed in the bad service! I have been with Fnb for over ten years! I recently app**** for a increase on my credit card which i did qualified for so i had to send in my needed documents and so i did.That was over a month ago and yet no response as i did phone and email multiple times still no response.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***