1 reviews | Active since Jul 2016
bad customer service
I PAID OFF THE PERSONAL LOAN ACCOUNT I HAD WITH FNB. THE ACOUNT WAS SETTLED ON THE 27TH OF DECEMBER 2017. AND ON THE 29TH OF DECEMBER 2017 MONEY WAS DEBITED FROM MY ACCOUNT. I DESPUTED IT AND TOOK ALMOST A MONTH FOR FNB TO ASSIST ME.
Hello Prmoraba ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Prmoraba ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team