AR
Adolf R

1 reviews | Active since Jan 2017

02 Feb 2017, 12:56

Bad Customer Service

<p>I've experience a very bad customer service by one of the FNB consultant at Giyani, next to Shoprite (Shoprite Complex) . The lady was very Rude! Very Rude. She says her supervisor is Wisani. The lady is representing FNB in a bad way.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Feb 2017, 14:05
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)