1 reviews | Active since Oct 2016

05 Oct 2016, 14:02

Bad customer service

<p>Nqabisa Quza in King Williams Town Branch was rude and irritated just because the ATM did not accept my reference for a Deposit. And was reluctant to assist me with the making the deposit at the Tellers. And even told not to look at her while she is counting the cash at her till. Is FNB's slogan still ' how can we help you?'</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Oct 2016, 14:14
Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)