1 reviews | Active since Dec 2014
BAD CUSTOMER SERVICE
<p>SO TODAY I RECEIVE A SMS YOUR CREDIT CARD APPLICATION IS INCOMPLETED. BUT TO MY KNOWLEDGE I AM AWARE BERNADETTE TROMPPER ALONG WITH JOHANS IS BUSY WITH THE APPLICATION.SO NOT SURE WHAT THE SMS IS ABOUT I CALL THROUGH BUT I AM TOLD BY A RUDE CONSULTANT VUSI NKOPANE HE DOES NOT KNOW BERNADETTE I ASKED HIM TO TRY AND SEARCH FOR HER ON THE GLOBAL ADDRESS HE REFUSED TELLING ME I SHOULD TELL HIM MY COMPLAINT I MEAN REALLY??????????????????????????????? DO I REALLY NEED TO GO IN CIRCLES AND TELL EVERYBODY???????????????? I NEED TO KNOW WHAT IS GOING I AM SO DISGUSTED WITH THE SERVICE I HAVE BEEN RECEIVING.</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 978323
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 978323
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
