AC
Athisha C
1 reviews | Active since Jul 2015
16 Jul 2015, 12:29
BAD CUSTOMER CARE & SERVICE
App**** for a cheque account and almost 5 months later and 2 cards cancelled... my ENTIRE account has been cancelled.<br> After numerous phones calls to the call center i was just being push from pillow to post and now after receiving my 2nd card i was told my account was cancelled completely. I would need to reapply for a new account. <br> <br> This is the worst service i have ever received. No customer service and certainly no help. Appalled to say the least.
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FNB (First National Bank)'s replyOfficial
16 Jul 2015, 12:46Hello Tish12,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 723215.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 723215.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Jul 2015, 12:46
Official
Hello Tish12,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 723215.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 723215.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)